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Bhopal: Mayor Express fails to garner expected response

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Bhopal: Mayor Express, the much hyped project of Bhopal Municipal Corporation (BMC), which was launched few months back to extend facilities to the residents, has failed to garner the expected response. The facilities include providing services of carpenter, electrician, plumber, gardener and driver on phone call. Residents can call at number 18002330014 to avail their services.

Launched with much fanfare, the charges and timing of the project have not gone down well with the customers who feel it is better to avoid them. For instance, the cost for hiring a driver is more than what private operators are providing along with a cab. “They are charging more than cabs. If I have to go to nearby places, the service of driver (under Mayor Express) will cost more than what cabs take,” said Neha, a resident of Saket Nagar. “Moreover, if I have to leave before 8 am, the service remains unavailable which is another reason I prefer personal conveyance,” she added.

One of the reasons why this facility remains neglected is due to time limit of two hours, which is the prescribed limit of the corporation and once this limit exceeds, residents are required to pay Rs 150 extra. A sum of Rs 600 is charged for eight hours.


On the other hand, many residents don’t know that such facilities exist. Another Saket Nagar resident and senior citizen Motilal Gupta said, “It is good that on-call facilities are available but I was not aware of it.” The Mayor Express was launched to attract residents towards the facilities provided by the corporation but the complex procedure involved dissuades them.

Bhopal deputy municipal commissioner Harish Gupta said civic body plans to expand the scheme further. It plans to provide service of a yoga and fitness teacher, painter, pest control, appliance repairing personnel etc. “If you have to avail it before 8 am, then you have to inform us a day before otherwise the corporation will not be able to serve you between 8 pm to 8 am,” Gupta said.

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