Indore: As many as 17 complaints registered by students of Devi Ahilya Vishwavidyalaya (DAVV) have been pending with the student grievance portal of University Grants Commission (UGC) for quite some time, but shockingly, the university has no clue about it. “We don’t know if any complaint made by any student of Devi Ahilya Vishwavidyalaya (DAVV) or its affiliated colleges is pending with UGC. Even UGC have never forwarded any such compliant to us asking necessary action,” claimed student welfare dean at DAVV Dr LK Tripathi.
However, a senior official of the UGC told Free Press over phone from New Delhi that they email complaints received from students to the respective university on the very same day. On request by FP, the official further went through its data and confirmed that complaints from DAVV and its affiliated colleges were forwarded to the nodal officer for student grievances appointed by the university.
As per registrar office, DSW is the nodal officer for accepting complaints on behalf of student grievance committee. But strangely, the DSW denied receiving any compliant pertaining to students’ grievance from UGC. On being confronted, Tripathi said that the UGC must be having email address of his predecessors and thus, they might be sending complaints to them. Adding more to its woes, it was found that his office did not even have the email ID and password of DAVV nodal officer to access the complaints.
Notably, last week a student of Institute of Engineering and Technology had registered a complaint with the UGC portal, alleging former students of the institute illegally enter hostels and consume liquor. The complainant had even claimed that the hostel’s security guard Shinde too consumes liquor and allows the pass out students to make the boarding facility a liquor haven if his hands are greased up.
News reports on this complaint carrying the complainant ID number were also published in the media, but no inquiry was set up into the matter.
“We haven’t received complaint from any student, or else we would have definitely acted on it,” Tripathi said.