New Delhi : Refuting charges of non payment, e-commerce major Snapdeal on Thursday said it has no outstanding dues towards sellers on its platform.
The statement comes after e-sellers’ representative body– All India Online Vendors Association (AIOVA) — alleged that the city-based online marketplace has not settled dues with many sellers. Snapdeal said payments to sellers are made 6-10 times a month and typically, sellers receive their payments within 3-5 days of the sale of their goods.
It added that in a few cases, details are awaited from sellers in support of the claims made by them.”In these cases, sellers have so far failed to provide required justification for their claims despite multiple attempts by Snapdeal to facilitate these settlements,” Snapdeal Senior Vice President (Finance Operations) Sanjay Agarwal said. He added that these are minor amounts, which will get paid based on information provided by sellers and in accordance with the contracts and seller policies. In recent weeks, Snapdeal claimed it has further expedited the payment cycles for sellers, making payments faster.