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Apple writes to TRAI on new features to flag spam calls

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New Delhi : Apple has informed telecom regulator TRAI that the new version of its operating system includes a feature that would allow users to report unwanted messages and calls as spam, sources said.

The issue of reporting unsolicited telemarketing calls and messages has been a major bone of contention between the Trai and the US-based company. According to sources, Apple in its letter dated June 19 said it has recently announced a new feature in iOS 12 (its operating system) to enhance spam SMS and call reporting. This new capability, the company said, provides developers with the ability to create an app extension that allows users to report both unwanted messages and calls as spam.  To report the unsolicited communication, the user will have to enable an Unwanted Communication extension in the Settings app, it added.