Mumbai, Maharashtra, India
eDistrict is one of 31 mission mode project part of the National eGovernance Plan (NeGP). The project was conceptualized to provide various “Government to Citizen (G2C)” services like the issuance of certificates and licenses, submission of application for social welfare schemes, RTI requests, etc. to the citizens from a convenient center near to their residence.
Government of Maharashtra has initiated the statewide rollout of eDistrict MMP in December 2013. Since then over 180 out of 357 talukas have started issuing digitally signed certificates and the number of certificates issued has crossed the 1 lakh milestone in June 2014.
The project builds on existing infrastructure created by other projects like Citizen Service Centers (CSCs) AKA Maha e-Seva Kendras, Maharashtra State Wide Area Network (MSWAN) and State Data Center (SDC).
At present 25 high volume services provided by the revenue department such as Income Certificates, Age nationality and Domicile Certificate, Caste Certificates etc. through the ubiquitous Maha e-Seva Kendras and select SETU Kendras. Few of the many benefits delivered by eDistrict project are:
- The standardization and simplification of input and output forms. The forms are available for free to the citizens for download and print (https://www.mahaonline.gov.in/Site/Common/Services.aspx?Service=0&Dept=n).
- The Government of Maharashtra has also taken the landmark decision to do away with affidavits and replace it with self-declaration (Click Here for more information) for services delivered through CSCs.
Various technological innovations such as use of Digital Signature, SMS notification to citizens, use of digital workflow for processing of certificates and provision for Online and SMS authentication of issued certificates were also implemented as part of this project. With help of these innovations, eDistrict had played a key role in bringing down corruption in the process of delivery of services by helping citizen to avail these services without visiting the concerned District offices, eliminating the hassles of dealing with agents/middlemen. The simplistic workflow and clarity on documents required and fees charged also reinforces citizen’s confidence in electronic service delivery.
Directorate of Information Technology (DIT, GOM), the nodal agency for the implementation of the project in the state seeks to expand on the success of the project. DIT plans to implement enhancements to the software created by MahaOnline Ltd. (a joint venture between Govt. of Maharashtra and TCS) to expand the portfolio of services delivered electronically to the citizens.
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Media Contact Details
Hemant Verma, DIT, Maharashtra, Government of Maharashtra, +91-7738738958, firstname.lastname@example.org